Communication

Dive in to discover strategies, tips, and innovative approaches to help you and your team achieve unparalleled success.

Gen Z Trends in the Workplace

Gen Z Trends in the Workplace

We recently engaged our LinkedIn network to get a pulse on how Gen Z is carving their path in today's workforce. This generation brings a fresh outlook on everything from workplace culture to management practices, challenging traditional norms and pushing for...

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What Great Musicians Know About Giving Constructive Feedback

What Great Musicians Know About Giving Constructive Feedback

If public speaking is our #1 fear with death at #2 — as Jerry Seinfeld once pointed out in one of his standup specials — giving constructive feedback may just be #3. It stands to reason why so many of us are reluctant to offer constructive feedback: most people aren’t...

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Netflix: A Lesson in Customer Service

Netflix: A Lesson in Customer Service

A recent post by Alex Goldfayn on the HBR Blog Network shines a not-so-flattering spotlight on Netflix’s recent woes. As most everybody knows, over the summer Netflix implemented a sudden (and substantial) price increase for its services. The resulting outcry from...

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